Free shipping & returns from 200 €

Neutral Invoice and Shipping

Stephan & Marco advise you in Customer support in German & English
+ 49 (0) 3491 - 43 26 68

Goods available ready to ship immediately!

Purchase

We buy your
thermal imaging device

Get your personalized offer now in just a few steps!

♻️ ALL THE BENEFITS AT A GLANCE

  • Fair purchase price – transparent & comprehensible
  • Quick responsePreliminary check-in 2 working days
  • Send it in free of charge: Shipping label + Insured shipping
  • Rapid offerPrice proposal within 2 working days after receipt
  • Save directly on new purchases: Have the purchase price credited
  • Extra advantage: discount code possible for the new device
  • Safe instead of private saleNo effort, no risk
  • The decision remains with you.Return shipping is insured (€14,99 Handling)

Explained step by step:

STEP 1: Provide key data (approx. 2 minutes)
You fill out the short, guided form (device + contact details).

STEP 2: Preliminary decision received (within 2 working days)
You will receive feedback on whether your device is eligible for purchase.

STEP 3: Get a shipping label & send in your device (free + insured)
If we can buy your device outright, we'll send you a free shipping label. You pack the device securely and send it off.

STEP 4: Inspection upon receipt (brief condition check)
Upon arrival, we check that everything is as described and that the device is functional.

STEP 5: Receive a price quote (within 2 working days of receipt)
You will receive a specific purchase price via message.

STEP 6: You decide

  • Assume: Payment via PayPal or Transfer - or Invoicing when buying new.
  • Planning a new purchase? Then there's also... €100 discount code in the online shop.
  • Refuse: Returns insured for €14,99 handling fee (This also applies if the device is not as described).
Only takes 2 minutes | no obligation!

FAQ about purchasing

How does the "old versus new" exchange work?
You fill out a short, guided form with your device details. We'll give you a preliminary decision within 2 business days as to whether a purchase is generally possible. If so, you'll receive a Free, insured shipping labelAfter receipt, you will receive a [delivery/contract] within 2 business days. Price proposalYou then decide: accept or decline.
Is the request in the form already binding?
No. This is just the starting point so we can check if a purchase is possible.
Which devices do you buy? Are there any restrictions regarding brands/models?
We are currently accepting devices from the following brands: HikMicro, Pulsar, PixFra, ThermTec, Liemke, Pard, Guide, Nocpix and InfirayThere is no fixed model list. The crucial factor is that the device... functioning at a hunt.
Do you also buy defective devices?
No, Defective devices are excluded..
How quickly will I receive a response after submitting the form?
Within 2 working days (Preliminary decision: Purchase possible or not).
How much does shipping to you cost?
Nothing. You get a free shipping label, the shipping is insured.
When will I receive your offer?
Within 2 working days after receipt of device you get your Price proposal.
Is the price proposal fair, or are you looking for reasons to lower it?
We'll check if everything is basically okay and then create a realistic offer based on that. Normal signs of wear and tear are fine. If anything not as described If so, this will be taken into account in the offer – you still decide freely.
What happens if your offer doesn't meet my expectations?
Then simply decline. We'll send your device back to you insured. There is a fee for this. Handling fee of €14,99
When does the €14,99 handling fee apply?
Whenever you you reject – even if the device is received not as described at a hunt.
How do I get my money if I accept?
Optional PayPal or TransferAlternatively, you can pay the amount to New purchase directly invoiced.
Can I sell it without buying a new one?
Yes, of course. Buying a new one is optional.
What advantages do I have when buying a new one?
If you are one New device in our online shop If you buy one, you'll also get one €100 discount code (on top).
Will the purchase price be deducted directly from the new purchase price?
Yes, the purchase can be made when buying a new one. offset .
Do I need to include accessories or the original packaging?
Not necessarily. Accessories/original packaging are included. nice to have and can have a positive effect, but it is not mandatory.
How should I pack the device?
Sturdy and well-padded (ideally original packaging + outer box). Important: Secure accessories separately to prevent rattling inside the package.
What happens if you can't buy the device after all?
If it's clear from the form alone that a purchase isn't possible, you will incur costs. no costsIf you send it in and we determine upon receipt that it not as described If the requirements are not met, you will receive a customized offer – or you can have it done for you. Send it back insured for €14,99.

Are you still unsure or do you have any questions?

Stephan & Marco |. Advice | Thermal imaging experts
Stephan & Marco are available to answer your questions at:
+03491(43)26 68
Sold Out As soon as the item is available again, you will receive an email from us. It is used once and only for this purpose.